Reference

Privacy Policy for Your atad4d Account

atad4d keeps this page focused on what we collect, why we keep it, and how you can ask for changes.

Account dataDevice logsDANA / OVO / GoPay / QRISLocal-law access

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How We Use Data in Indonesia

atad4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy setting starts with data minimization: we collect the account details needed to create, secure, and service your profile, then we separate them from routine browsing logs. That can include your name, contact number, email, login time, device type, IP address, and the payment references

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that come with DANA, OVO, GoPay, or QRIS deposits. We use those records to match a transaction, stop duplicate credits, and answer a support case without asking you to resend everything. When you send an ID check, address change, or payout correction, we keep the file
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only as long as we need it for fraud control, dispute handling, accounting, or a legal duty that applies in Indonesia. If you are in Jakarta or Yogyakarta, the same rule applies: access is handled only where local law permits, and you can ask us to
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update or delete stored details through the channels listed here.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Where To Send Privacy Requests

If you need a privacy change, the fastest path is live chat from your account page, where we can match your request to the profile on file.

Live chat Open live chat from your account page for a correction, access request, or deletion request. We can link the case to the profile on file and keep the conversation trail in one place.

WhatsApp Send WhatsApp when you want quick follow-up on a phone, email, or device change. We may ask you to reply from the number already stored before we make any adjustment.

Email Use email if you want a written record of the request, especially for document checks or a data copy. Attach the account name and the relevant payment reference so we can search faster.

ACCOUNT SAFETY

What We Keep And Why

On mobile, our login keeps your session local to the device until you sign out, and cookies help remember language, device checks, and the last safe session.

Data handling

We collect only what is needed to open, verify, and protect your account: name, contact details, device data, login history, and payment references from DANA, OVO, GoPay, or QRIS. That keeps the record tight and easier to audit.

Cookies

Our cookies remember session state, language choice, and repeat device checks. If you use a shared phone or tablet, sign out and clear the browser cache so the local session does not stay on that device.

Account security

If you change email, phone, or payout details, we may ask for a second check through the account you already control. That stops unauthorised edits and ties the request to the right profile.

Retention

We keep transaction and support records only as long as we need them for fraud checks, dispute handling, accounting, or a legal duty under Indonesian law. After that, we delete, mask, or move them out of active systems.

Access and correction

You can ask us to show the data linked to your account, correct an error, or update a contact detail. We may need you to confirm the same email or phone before we release or change anything.

Request path

For privacy requests, use live chat, WhatsApp, or email and include the account name that matches your login. If the request concerns a DANA, OVO, GoPay, or QRIS record, add the time and amount so we can locate it faster.

Common Questions About This Policy

We keep the answers here tied to what matters for your account: what we collect, how cookies work, who can view records, and how you can ask for a change. If you use DANA, OVO, GoPay, or QRIS, the payment reference is handled like any other transaction record, and every request follows the local-law rule that applies to your case.

We collect the details needed to open and protect your account: name, contact info, login history, device data, and payment references. For DANA, OVO, GoPay, and QRIS, we keep the transaction ID so we can match records correctly.

Cookies keep you signed in, remember language settings, and help us spot unusual logins. If you use a shared phone or tablet, clear the browser after sign-out to remove the local session from that device.

Yes. Send the request through live chat, WhatsApp, or email from the contact already on file. We may ask you to confirm the account first before we change email, phone, or payout details.

We keep active account and transaction records only for the period needed for support, fraud checks, disputes, accounting, and any legal duty that applies in Indonesia. After that, we delete, mask, or archive the data.

Only staff and service providers who need it for account checks, payment matching, or support cases can access the minimum data required. We log access internally and do not share more than needed.

Ask through chat, WhatsApp, or email. We will confirm the account details first, then send the stored data we can lawfully provide, including profile, device, and transaction records.

If we update the policy, we will refresh the page and apply the new version from the stated date. If the change affects your account data, you can ask us to explain it through support before you continue.

Privacy Policy for Your atad4d Account

Where To Send Privacy Requests

What We Keep And Why

Data handling

Cookies

Account security

Retention

Access and correction

Request path

Common Questions About This Policy

01 What data do you collect when I open an account?

02 Why do you use cookies on this site?

03 Can I ask you to change my personal details?

04 How long do you keep my data?

05 Who can see my data?

06 How do I ask for a copy of my data?

07 What happens if this policy changes?

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